Relocation Specialist

Support & Training

There are three features of the Maintenance Support Agreement (MSA). They are:
 

  • No-charge software upgrades during the MSA period. This includes all software upgrades and updates for the same product covered by the License Agreement.

  • One no-charge training class for each licensee. Additional classes are available at additional cost.

  • A telephone number, and email address made available for licensees to use to get answers to questions regarding the software licensed. Incoming support calls are received between 8:00AM and 5:00PM M-F (Central Time Zone) except federally-recognized holidays.

  • MSAs are renewed annually on the anniversary date of installation of the software, and are paid in advance. Invoices are sent approximately 30 days prior to expiration.

  • MSA rates are subject to change without prior notice.

Maintenance Support Agreement

Basic Training classes are provided free of charge for all original licensees:

 

  • The Basic Training class is conducted over the telephone with the user at the PC with access to the Internet.

  • The Basic class is scheduled in advance and lasts approximately one (1) hour.

 

  • Additional classes are available at additional cost. See "Pricing" for more information on current costs.

  • A telephone number, and email address made available for licensees to use to get answers to questions regarding the software licensed. Incoming support calls are received between 8:00AM and 5:00PM M-F (Central Time Zone) except federally-recognized holidays.

Training Classes

Advanced custom development is available with the following features:

 

  • Custom pages, reports and other database-related features are available at additional cost. See "Pricing" for the current costs.

 

  • Contact us for more information on Custom Development, if needed.

 

  • Development of custom data imports and exports is available.

  • Additional tables and other web-related features may be added at additional cost.

Advanced Custom Development

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Web Seminars

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Training Videos

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